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CT Firefighters Federal Credit Union
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Fraud & Security

Steps to Prevent Online Fraud and Scams

Protect Yourself From Identity Theft

9 ATM Safety Tips

  1. Keep your PIN private. Don’t share it with anyone and don’t write it down. It’s also a good idea to choose a unique PIN for all your accounts and to change it once a year.
  2. Check the ATM for a card skimmer. A skimmer fits right over the card slot or keypad to read card information before passing it onto the criminal. Look for a skimmer by checking to see if the card slot feels loose, is colored differently or if the keypad is too thick or looks newer than the ATM.
  3. Bring a buddy. A lone target is always more vulnerable. If possible, and especially if you’re using an ATM late at night, bring a friend along.
  4. Be aware of your surroundings. Before you approach the ATM, look for anything suspicious, like characters lurking nearby or dark cars parked in the area for far too long.
  5. Use your body as a shield. Stand close to the machine to block it from view and cover the keypad with your hand while you input your PIN.
  6. Have your debit card ready for use. Those precious few moments of searching for your card can give a criminal the time they need to make their move.
  7. Put away all cash after your transaction. Never count cash in public; you can check that you’ve received the right amount when you’re safely in your car.
  8. Lock all doors and roll up passenger windows when using a drive-thru ATM. If you’ll be remaining in your vehicle to complete your transaction, keep it as secure as possible.
  9. Be sure to take your receipt. Don’t leave any evidence of your transaction.

If something or someone looks suspicious, cancel your transaction, grab your card, and leave the area as soon as you can.

Online Banking Safety

What are the Risks of Mobile Banking?

Unfortunately, like all transactions happening over the internet, mobile banking has some built-in risks. First, hackers can break into a phone and an account with the intent of stealing money and info. Also, phishing scams that target people over the phone can lead unsuspecting consumers to share login information with scammers so they can hack away.
Finally, bogus emails and messages appearing to be from your credit union can lead you to install malware on your device.

How to Bank Safely Online

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